How we collect, use, and protect information submitted through this independent storm documentation portal.
We collect the details you submit so we can review your request, contact you, and prepare or coordinate a storm activity report for your property.
When you submit a request or contact form, we may collect your full name, property address, city, ZIP code, email address, mobile phone number, and preferred contact method.
We may also collect qualification details you choose to provide, including roof age, recent inspection history, visible symptoms, and report request preferences.
We do not sell your personal information. We may share submitted details with service providers or verification partners involved in processing your request, operational systems such as CRM or email delivery tools, and internal staff responsible for response and scheduling.
We may also use anonymized, aggregated observations for internal analysis or operational reporting where appropriate.
This site may use cookies, analytics tools, and server logs to understand usage patterns, improve performance, and maintain security. These tools may collect technical information such as browser type, device type, referring pages, and approximate location based on IP address.
We retain submitted information for as long as reasonably necessary to process requests, maintain business records, comply with legal obligations, and support customer service or operational follow-up.
You may request access to, correction of, or deletion of the information you submitted, subject to applicable law and legitimate business recordkeeping needs.
If you have privacy-related questions, use the Contact page or the request form on this site to reach our team.